English For Effective Communication

 

English For Effective Communication

 

NOTE: THIS COURSE IS NOT BEING RUN FOR THE INTAKE AUGUST 2016.

 

‘Your body talks’. Non-verbal signs and gestures add meaning to the words to make
communication effective and complete.
 
Course duration : 5 months
For whom : Secretaries in Business, Clerical officers, professionals in Administration, English for Beginners etc.
2 Tutorials : 10 % of marks, Exam: 90 % 
Mode of learning : self-learning, Open Distance Learning (ODL)
 

Introduction:

Unit 1 Getting started:
  • Your essential language tools
  • Other useful resources to help you improve
 
Unit 2 The ABC of business communication:
  • Understanding business communication
  • The need for care
  • How to write effectively
  • The ABC of effective business communication

Unit 3 Which English?

  • The varieties of English
  • The main differences between British and American English
  • The importance of being coherent

Unit 4 Standard business letters:

  • Standard business letters: common elements
  • Asking for information
  • Answering a request for information
  • Making and handling a complaint

 

 

Read More...